Don’t ask “Why did the tester miss that bug?”

“Why did the tester miss that bug?” is a question I have heard at many places but it is the wrong question. W. Edwards Deming’s philosophy shows that if something has gone wrong we need to look at the process and not blame the individual. A tester can be working in a system that the …

One cycle to inspire them all

I have worked in lean or agile teams for a number of years and developing my knowledge of lean and agile has helped me. The Deming Cycle is something I have found helpful to understand because it is a part of agile and lean and it is also about continuous improvement of quality. Engineering teams …

Improving quality creates a chain reaction

W. Edwards Deming wrote that improving quality results in a chain reaction “lower costs, better competitive position, happier people…and more jobs”. Deming worked in Japan after World War Two where he helped rebuild the Japanese economy. He received honours from the Emperor of Japan and the President of the USA. His work underpins agile, lean …

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