Your Quality Engineering will be richer if you know how Quality Engineering originated

It is useful to know that Quality Engineering originated in Japan in the 1950’s because it gives you long-term engineering memory. If a company has a long-term memory of previous engineers’ work, it can learn from it and build on it. This will enrich your Quality Engineering. Taguchi wrote that Quality Engineering originated with his …

The origins of Quality Engineering lie in the prevention of product failures in Japan.

The origins of Quality Engineering are attributed to the work of Genichi Taguchi, stemming from his response to product failures he experienced while working for Nippon Telegraph and Telephone Public Corporation (NTT)[1]. This happened at a time when Japan was rebuilding its economy by improving quality.  In 1950, Taguchi began working at NTT’s Telephone Laboratory[2]. …

Learning from CrowdStrike with Taguchi

The recent CrowdStrike incident is estimated to have “affected 8.5 million Windows devices” [1] and may have been “the worst cyber event in history” [1] How should we understand its impact on quality? Genichi Taguchi’s definition of quality helps us understand how the CrowdStrike incident affected quality. He wrote that “quality is the loss a …

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