Tag Archives: BookReview

William Sherkenbach was Corporate Director of Total Quality Planning and Statistical Methods at Ford Motors and Group Director Process Improvement at General Motors. He wrote that “both of these great companies are better because their journey included Dr. W. Edwards Deming”[1].  In this book, Sherkenbach explains “how to operationalize the Deming philosophy in business, government …

Continue reading “Quality comes first – A review of “Deming’s Road to Continual Improvement” by William W. Scherkenbach”