Mike Harris' Testing and Quality Blog
On Friday 16 May 1924 Walter Shewhart gave his manager at Bell Telephone Laboratories a memo. The memo “suggested a way of using statistics to improve quality in telephones.[1]” Shewhart’s memo proposed using Statistical Process Control, including Control Charts for visualisation, to improve quality. Shewhart sparked “a revolution in quality control”[2] that can help us …
Continue reading “Gain insights by using control charts to analyse your performance test results”
“Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” [1] is one of W. Edwards Deming’s 14 Points for Management. Inspection can be defined as testing after development has been completed. Some people have interpreted Deming’s point as …
Cecelia S. Kilian was W. Edwards Deming‘s long-term secretary. She created this book which contains her memories, and many curated documents from Deming. I read this book with the Profound Deming Book Club and it made me think about why I am interested in Deming. The details of Deming’s life are interesting, however I am …
Continue reading “Get insights from “The World of W. Edwards Deming” by Cecelia S. Kilian”
To help me test I used to find it useful to think about what quality is for the application that I am testing. “There has been a tendency to conceive of quality as indicating the goodness of an object.”[1] There are many aspects to quality and I have found that this idea of quality is …
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