How can we communicate what agile testers do?

A tester’s job is to test, well that is what our job title says, however, we add value in a number of ways to features that we work on.  We need to be able to communicate how we add value. Some time ago we had some new managers where I was working and I wanted …

What job should you hire a tester to do?

Jobs Theory gives us a way of understanding clients by asking what job did they “hire” a product or service for. An example of Jobs Theory is given in “Competing Against Luck”: by Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan. The example they give explains why people “hired” milk shakes. Research …

Reasons why you should write a test strategy

I wrote our test strategy after taking Michael Bolton’s Rapid Software Testing course using what I had learned on the course. I reviewed the strategy recently and one of the thoughts I had while reviewing it was why should you write a test strategy? There are many good reasons to write a test strategy and …

Improving quality creates a chain reaction

W. Edwards Deming wrote that improving quality results in a chain reaction “lower costs, better competitive position, happier people…and more jobs”. Deming worked in Japan after World War Two where he helped rebuild the Japanese economy. He received honours from the Emperor of Japan and the President of the USA. His work underpins agile, lean …

Three short stories about the Definition of Done

What does it mean when a card is put into the Done column? Done can mean that the coding  is completed, it can also include that the code has been reviewed, that it includes unit tests and many other things. Teams sometimes create a “Definition of Done” to state exactly what “done” means and this …

How can you work with your team to identify risks?

Identifying risks to their work helps development teams.  Recently I spoke to a team who had talked through the ways in which their work could fail, and built on this to identify risks to their work. The team adapted Failure Modes Effects Analysis (FMEA) to suit their needs. FMEA is a technique that is used …

Quality is Free

Quality is Free is the name of a book by Phlip B. Crosby in which he argues that quality is free and lays out a Zero Defects program to improve quality. Crosby’s ideas, along with Deming, Juran, and others, influenced the Quality Movement. Crosby says that there is a cost of quality. The cost of …

The Quality Trilogy helps discussions with your team

We want to create quality features, products and services. Using a framework to think through how to achieve this is helpful as the framework ensures that vital points are covered. Testers can provide value by understanding these frameworks and using them to shape their own thinking in order to be able to prompt and/or lead …

Testing Stories: Test Lead in an agile transformation

I am looking forward to speaking about my story in the ebook Testing Stories at the BCS SIGiST webinar on the 12th October because I want to show how Test Lead’s have an important role to play in making agile transformations successful. I will be speaking with three of the other testers who contributed stories …

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