It is better if we build quality into the product instead of trying to test quality in

“Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” [1] is one of W. Edwards Deming’s 14 Points for Management.  Inspection can be defined as testing after development has been completed. Some people have interpreted Deming’s point as …

Get insights from “The World of W. Edwards Deming” by Cecelia S. Kilian

Cecelia S. Kilian was W. Edwards Deming‘s long-term secretary. She created this book which contains her memories, and many curated documents from Deming. I read this book with the Profound Deming Book Club and it made me think about why I am interested in Deming. The details of Deming’s life are interesting, however I am …

Drive out fear to improve psychological safety

We need psychologically safe workplaces.  Testers, and all other members of development teams, need to feel safe enough to be able to ask questions and express opinions about the project we are working on.  The need for psychological safety is not a new issue. W. Edwards Deming saw it as an important issue. Drive out …

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