This book is a novel about the transformation of a company from one that experiences pain when it releases software into one that releases and maintains software easily. We can learn much from the company’s journey. The Phoenix Project is a project that is vital to the company and which experiences many pain points. The …
Tag Archives: TheoryOfConstraints
Should we add new features or improve the usability and discoverability of existing features?
Some years ago, there was a disagreement within the company where I was working. The Test Manager and Customer Support Manager wanted to focus on learning about customers’ problems and solving them by improving the discoverability and usability of features. In contrast, the Product Owner wanted to engage customers by creating new features. I was …