Mike Harris' Testing and Quality Blog
Kaoru Ishikawa was a significant figure in the development of quality in Japan. In his book Total Quality Control – The Japanese Way he describes many of the ways that Japanese businesses achieve quality. His book contains many points that are useful to testing professionals. He wrote that the very essence of Total Quality Control …
Continue reading “A review of “Total Quality Control – the Japanese Way” by Kaoru Ishikawa”
“Architect of Quality”[1] is the autobiography of Dr Joseph Juran. Juran’s autobiography is the moving story of a Romanian immigrant to the USA who rose from poverty to being a world leader in quality and receiving honours from the Emperor of Japan and the President of the USA. Those of us who work in quality …
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“Artificial intelligence and Software Testing” is edited by Adam Leon Smith and has recently been published by the British Computer Society. The book covers both using Artificial Intelligence (AI) to test software and testing AI systems. The book will help testers who want to learn about AI and testing. Rex Black writes in the introduction …
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“How Can I Test This?” is a book that contains examples of how to test different sites and apps along with test heuristics applied, the reasoning as well as ideas for which tools will help testing. The book aims to be useful both to new testers and to more experienced testers, and has just been …
Continue reading “How Can I Test This? an app with microservices”
Joseph Juran wrote in the 5th Edition that Juran’s Quality Handbook ”is a reference book for all who are involved with quality of products, services, and processes”. I find it a useful book to refer to if I am thinking about a problem. There are eight editions of the Juran’s Quality Control Handbook. They are …
I have worked in lean or agile teams for a number of years and developing my knowledge of lean and agile has helped me. The Deming Cycle is something I have found helpful to understand because it is a part of agile and lean and it is also about continuous improvement of quality. Engineering teams …
Quality is Free is the name of a book by Phlip B. Crosby in which he argues that quality is free and lays out a Zero Defects program to improve quality. Crosby’s ideas, along with Deming, Juran, and others, influenced the Quality Movement. Crosby says that there is a cost of quality. The cost of …
We want to create quality features, products and services. Using a framework to think through how to achieve this is helpful as the framework ensures that vital points are covered. Testers can provide value by understanding these frameworks and using them to shape their own thinking in order to be able to prompt and/or lead …
Continue reading “The Quality Trilogy helps discussions with your team”
I am looking forward to speaking about my story in the ebook Testing Stories at the BCS SIGiST webinar on the 12th October because I want to show how Test Lead’s have an important role to play in making agile transformations successful. I will be speaking with three of the other testers who contributed stories …
Continue reading “Testing Stories: Test Lead in an agile transformation”
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