Four insights from “a reference book for all who all who are involved with quality”

Joseph Juran wrote in the 5th Edition that Juran’s Quality Handbook ”is a reference book for all who are involved with quality of products, services, and processes”. I find it a useful book to refer to if I am thinking about a problem. There are eight editions of the Juran’s Quality Control Handbook. They are …

A quality costs scorecard

Juran’s Quality Control Handbook is a reference book for people who “are involved with” quality. The 4th Edition of the handbook includes an article by Frank M. Gryna about Quality Costs. Gryna says that as companies began to extend the concept of identifying costs to quality they found that costs relating to quality were much …

How do you decide when to stop testing?

There is always more testing that  can be done on a feature but there are reducing returns on testing a feature over time. At some point you need to stop testing, and the question as to when to stop is sometimes a difficult call. Also, sometimes there is more than one feature to be tested. …

The Quality Trilogy helps discussions with your team

We want to create quality features, products and services. Using a framework to think through how to achieve this is helpful as the framework ensures that vital points are covered. Testers can provide value by understanding these frameworks and using them to shape their own thinking in order to be able to prompt and/or lead …

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