Some “new” practices are actually quite “old”

Recently I was fortunate to visit the Museum of Science and Industry in Chicago. The Henry Crown Space Center in the museum has the Aurora 7 capsule from NASA’s Project Mercury. It was piloted by Scott Carpenter and orbited the Earth in 1962. The capsule is only two meters long. It was a surprise to …

The Seedbed of a Quality Revolution

A tester’s role is not only to do the testing but also to improve quality. I visited the site of the former Hawthorne Works during a recent trip to Chicago because so many innovations in quality started there.  The Hawthorne Works was the Bell Telephone Laboratories site that manufactured the hardware for the first national …

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