W. Edwards Deming is often referred to as the “grandfather of quality”, and this new well-researched book about him and his philosophy gives us many new and useful insights. The book’s author, John Willis, is one of the people who created DevOps, and he says that to understand the roots of DevOps you need to …
Category Archives: Hawthorne Works
The Seedbed of a Quality Revolution
A tester’s role is not only to do the testing but also to improve quality. I visited the site of the former Hawthorne Works during a recent trip to Chicago because so many innovations in quality started there. The Hawthorne Works was the Bell Telephone Laboratories site that manufactured the hardware for the first national …
TestAndAnalysis 