Mike Harris' Testing and Quality Blog
Quality metrics can be like measuring the wobble on spinning plates. The engineering teams are merging to the main branch, code is being deployed and you need metrics to show if there are issues with this process that require your attention. The teams working are rather like spinning plates. The teams are working and management …
Continue reading “A chart for measuring the quality of “spinning plates””
Engineering teams often keep metrics on their work, but are these metrics always helpful?. Metrics could be something that the manager or director has asked for or metrics something that the team has created to help the team. I have found that creating metrics on quality is something testers often do. Creating useful metrics is …
Continue reading “Are metrics always helpful? an example of a success and a failure”
Juran’s Quality Control Handbook is a reference book for people who “are involved with” quality. The 4th Edition of the handbook includes an article by Frank M. Gryna about Quality Costs. Gryna says that as companies began to extend the concept of identifying costs to quality they found that costs relating to quality were much …
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