Using the Five Whys to improve quality

The Five Whys is a technique for finding the root cause of a problem. Toyota developed this technique and it is now widely used, including in software development. I was introduced to the Five Whys by Tom Gilb as part of a course he ran on Lean QA and have used the Five Whys in …

Create your own website, free on WordPress.com.Create your own website.
Start free