Testers often make suggestions about preventing bugs and sometimes find that these suggestions are rejected. Defensive reasoning can be a cause of their suggestions being rejected. Chris Argyris explains how defensive reasoning can prevent a company from learning and then explains how a company can overcome its defensiveness. I discovered Chris Argyris’s work through the …
Tag Archives: Learning
I am a student of testing
I have been a tester for twenty years. I have learned to think of myself as a student of testing and I am a better tester for it. I am a tester and, as a tester, I learn nearly every day. Over the last week, I have learned some new aspects of the Playwright API. …
Two ways of learning that benefit testing
Testers are learning all the time. I have been reading John Dues’ new book Win-Win: W. Edwards Deming, the System of Profound Knowledge, and the Science of Improving Schools with the Profound Deming Book Club and have gained insights into different ways of learning. “Moving from planning to doing is deductive learning and moving from …
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Should we practice continuous learning?
I enjoy working in an organisation where we are learning from the work we do. An example of this would be using retrospectives to enable the team to learn from their work and taking this knowledge forward to help the team. Until recently I have called this approach continuous learning. It sounded right, as it …
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