William Sherkenbach was Corporate Director of Total Quality Planning and Statistical Methods at Ford Motors and Group Director Process Improvement at General Motors. He wrote that “both of these great companies are better because their journey included Dr. W. Edwards Deming”[1]. In this book, Sherkenbach explains “how to operationalize the Deming philosophy in business, government …
Tag Archives: quality-assurance
Testing qualities not quality
To help me test I used to find it useful to think about what quality is for the application that I am testing. “There has been a tendency to conceive of quality as indicating the goodness of an object.”[1] There are many aspects to quality and I have found that this idea of quality is …
TestAndAnalysis 